Overview
Dental Office Front Desk Jobs in Springfield, MA at Springfield Dental Kids and Family
Job Overview
We are seeking a dedicated and organized Front Desk Agent to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a blend of interpersonal skills, attention to detail, and familiarity with medical office operations.
FLUENT SPANISH AND DENTAL OFFICE EXPERIENCE IS MUST.
Responsibilities
Greet patients and visitors warmly, ensuring a welcoming atmosphere.
Manage appointment scheduling and confirmations for dental services.
Maintain accurate patient records, including health information management and medical records.
Process patient check-ins and check-outs efficiently, utilizing 10 key typing skills for data entry.
Handle phone inquiries and provide information regarding services offered.
Assist in the preparation of care plans in collaboration with dental professionals.
Ensure the front desk area is organized and well-stocked with necessary supplies.
Utilize Eaglesoft software for managing patient accounts and appointments.
Adhere to all confidentiality regulations, including HIPAA guidelines.
Experience
Previous experience as a Dental Receptionist or in an administrative role within a dental clinic or medical office is preferred.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Excellent communication skills, both verbal and written, are essential.
Join our team as a Front Desk Agent, where you will play a crucial role in delivering outstanding service to our patients while supporting the operational efficiency of our clinic.
Job Type: Full-time
Pay: $20.00 – $24.00 per hour
Expected hours: 30 – 40 per week
Benefits:
401(k)
Dental insurance
Referral program
Schedule:
Monday to Friday
Weekends as needed
Application Question(s):
SPANISH SPEAKING
Experience:
Dental receptionist: 1 year (Required)
Ability to Commute:
Springfield, MA 01109 (Required)
Ability to Relocate:
Springfield, MA 01109: Relocate before starting work (Required)
Work Location: In person
Title: Dental Office Front Desk
Company: Springfield Dental Kids and Family
Location: Springfield, MA
Category:
