Overview
Desk Support Jobs in Kathmandu, Bāgmatī, Nepal at ThinkVive Consulting
Title: Desk Support
Company: ThinkVive Consulting
Location: Kathmandu, Bāgmatī, Nepal
A reputed ISP company is looking for a 𝐃𝐞𝐬𝐤 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 to join their team
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Dhumbarahi Height Kathmandu
𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Bachelor’s Running or Completed
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Minimum 1 years of experience in a similar field.
𝗦𝗮𝗹𝗮𝗿𝘆: 20K or Negotiable
𝐉𝐃 𝐨𝐟 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐨𝐟𝐟𝐢𝐜𝐞𝐫 𝐃𝐞𝐬𝐤 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
1. Handling email, Whatsapp and Viber and Replying and Updating.
2. Mobilize HO Fiber Teams as per problem and expertise.
3. Coordinate with Branches for Assigning Support Tasks.
4. Handling Calls from Customers and Branches.
5. Receive Report and updating from Branches for Connection and Support.
6. Updating Google Map and Fazernet Software.
7. Managing and Ready Materials for New Connections and Repair Works and process for delivery to Branches.
8. Reporting to Supervisor for Jobs assigned.
9. Handling MIS Software for New Connections and Repair Works.
10. Updating Job Status in MIS and Replying email.
Apply Now:
Send your updated resume to 𝐣𝐨𝐛𝐬@𝐭𝐡𝐢𝐧𝐤𝐯𝐢𝐯𝐞𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠.𝐜𝐨𝐦.𝐧𝐩