Overview
Điều phối viên (Student – Teacher Liaison) Jobs in Ho Chi Minh City, Vietnam at Ni Hao Ma – Mandarin Learning Lab
Title: Điều phối viên (Student – Teacher Liaison)
Company: Ni Hao Ma – Mandarin Learning Lab
Location: Ho Chi Minh City, Vietnam
ABOUT THE COMPANY
Welcome to Ni Hao Ma – Mandarin Learning Lab (NHM VIET NAM), an international EdTech company dedicated to delivering a world-class Mandarin learning experience to all learners. Our mission is to empower learners to explore, engage in, and excel in the language and culture anytime, anywhere.
At NHM VIET NAM, we envision becoming a top-of-mind Mandarin learning community where learners of all levels can connect, support, and inspire each other. Our core values include joyful and shared experiences, modern and trendy Mandarin, a trusted environment, and thoughtful service. With NHM VIET NAM, expecting uniqueness and enriching learning experiences sets us apart from others. You love to work in an international and professional environment with dynamic colleagues? Join us on this exciting journey!
KEY RESPONSIBILITIES:
- Communication & Reporting: Serve as the main communication bridge between teachers, parents, and the EC Team. Report updates on student progress, classroom operations, and academic concerns to the Center Manager and support effective coordination among relevant stakeholders.
- Classroom & Academic Operations: Assist in class scheduling, attendance tracking, and lesson execution. Support teachers inside the classroom to ensure a productive learning environment.
- Parent Communication & Student Support: Act as the primary liaison with parents, provide academic updates, and conduct parent-teacher meetings. Use Chinese proficiency to engage Mandarin-speaking parents when needed.
- Re-enrollment: Monitor students’ remaining credits, provide information on upcoming courses and learning pathways, answer re-enrollment inquiries, follow up on course renewals, and collect tuition for re-enrollment in accordance with the Company’s procedures.
- Event & Engagement Coordination: Support and execute academic events, workshops, and cultural activities that enhance student engagement and motivation.
- Quality Control Assistance: Ensure that teachers follow lesson plans, complete evaluations, and maintain high teaching standards. Provide feedback on academic risks and student progress.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Bachelor’s in Education, Business Administration, or a related field.
- 1+ years in academic operations or teaching support roles.
- Fluency in English.
- Proficient in OOOLAB or similar classroom management tools.
- Strong organizational and problem-solving skills.
WORKING TIME: 12.30 – 8.30pm from Monday to Thursday, 9.00 -6.00pm on Friday and 8.30-5.30pm on Saturday
SALARY: 8.000.000 – 10.000.000 VND/month (gross), not include incentives for Reenrollment
LOCATION:
- 218 Nguyen Van Huong, An Khanh Ward, HCMC
HOW TO APPLY?
Send your CV or resume to email: [email protected] with title
[Nihaoma] – Position – Full name. For further information about Ni Hao Ma – Mandarin Learning
Lab, please kindly contact us through our website or fanpage if you have any questions.
