Overview
Evening Shift Front Desk Agent Jobs in Spearfish, SD at Spearfish Travelodge
Overview
We are seeking a dedicated and personable Front Desk Agent to join our team in providing exceptional service to our guests. The ideal candidate will possess a strong background in hospitality management and customer service, ensuring that every guest has a memorable experience. As the first point of contact for our visitors, you will play a crucial role in representing our hotel and maintaining our reputation for excellence.
Responsibilities
Greet guests upon arrival with a warm and welcoming demeanor.
Manage check-in and check-out procedures efficiently and accurately.
Handle guest inquiries, requests, and complaints with professionalism and courtesy.
Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.
Operate phone systems to manage incoming calls and relay messages appropriately.
Process reservations and cancellations through the hotel management system.
Uphold hotel policies and procedures while maintaining confidentiality of guest information.
Requirements
Previous experience in hospitality or hotel management is preferred.
Strong customer service skills with an emphasis on phone etiquette.
Ability to communicate effectively; multilingual skills are a plus.
Excellent organizational skills and attention to detail.
Flexibility to work various shifts, including nights and weekends as needed.
A positive attitude with the ability to work well under pressure in a fast-paced environment.
Join us in creating unforgettable experiences for our guests while advancing your career in the hospitality industry! Questions, please call605-645-9004
Job Types: Full-time, Part-time
Pay: $14.00 – $15.00 per hour
Expected hours: 24 – 32 per week
Benefits:
Employee discount
Schedule:
8 hour shift
Evening shift
Work Location: In person
Title: Evening Shift Front Desk Agent
Company: Spearfish Travelodge
Location: Spearfish, SD
Category:
