Overview
Field Operations Support Assistant Jobs in Houston, Texas, USA at Service Corporation International
Position: Field Operations Support Assistant (FT)
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Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.
Duties
include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
* Prepares death certificates, prayer cards and related documents
* Completes required permits and or certificates
* Prepares and processes Veteran’s Paperwork
* Prepares marker monument placement paperwork
* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
* Prepares and distributes daily schedules, reports, and documents
* Receives and processes payments and contracts
* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
* Orders office supplies
* Oversees the processing of installation orders to grounds and maintenance departments
* Processes accounts payable transactions
* Assists with the preparation of obituaries
* Assists Location Management, Sales, Family Service Counselors and payroll as needed
* Acts as backup to Receptionist
* Greets family members and friends
* Communicates client family’s needs promptly and accurately to the appropriate staff member
* Conveys a sense of concern and
empathy
with client family members at all times
* Responds to customer inquiries via telephone, internet and in person
* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
* High School or equivalent
Experience
* 1 – 2 years of experience in an office clerical or customer service capacity required
* Experience working in a
customer-focused
and
fast-paced
professional environment required
Knowledge, Skills & Abilities
* Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
* MS Office Suite experience preferred
* Basic mathematics skills required
* Good verbal and written
communication skills
* Strong organizational skills and detail oriented
* High level of
compassion
and integrity
* Ability to maintain confidentiality
Postal Code: 77077
Category (Portal Searching):
Administration and Clerical
Job Location:
US-TX – Houston
Title: Field Operations Support Assistant
Company: Service Corporation International
Location: Houston, Texas, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
