Overview
Front Desk Agent Jobs in Nampa, ID at Super 8 by Wyndham Nampa
*** EMPLOYMENT BONUS AVAILABLE ***
Company Overview
Super 8 Worldwide is the world’s largest budget hotel chain, offering affordable accommodations across the United States, Canada, and China. As a subsidiary of Wyndham Worldwide, we pride ourselves on delivering exceptional hospitality and service to our guests.
Summary
We are seeking a dedicated Front Desk Agent to join our team at Super 8 Motels. In this role, you will be the first point of contact for our guests, ensuring a welcoming and efficient check-in experience. Your contributions will play a vital role in upholding our commitment to outstanding customer service.
We provide all necessary training!
Responsibilities
Greet and assist guests during check-in and check-out processes.
Manage reservations and handle guest inquiries with professionalism.
Maintain accurate records of guest information and transactions.
Provide information about hotel amenities and local attractions to enhance guest experience.
Handle phone calls promptly and courteously, addressing guest needs effectively.
Assist in resolving any guest complaints or issues in a timely manner.
Perform night audit duties as required to ensure accurate financial reporting.
Requirements
Previous experience in a front desk or customer service role preferred.
Strong communication skills and phone etiquette are essential.
Familiarity with hotel management software is a plus.
Ability to multitask and manage time effectively in a fast-paced environment.
A passion for hospitality and providing excellent guest relations.
If you are enthusiastic about delivering exceptional service and want to be part of a dynamic team at Super 8 Motels, we invite you to apply today!
Job Type: Full-time
Pay: $13.00 – $14.00 per hour
Expected hours: 40 per week
Benefits:
Employee discount
Schedule:
8 hour shift
Evening shift
Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Title: Front Desk Agent
Company: Super 8 by Wyndham Nampa
Location: Nampa, ID
Category:
