Overview
Front Desk Agent/Night Auditor Jobs in Lake Oswego, OR at The Lakeshore Inn
Overview
We are seeking a dedicated and detail-oriented Front Desk Clerk/Night Auditor to join our hospitality team. This role is essential in providing exceptional guest services and ensuring smooth operations during the night shift. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to manage various tasks efficiently while maintaining a welcoming atmosphere for our guests.
Responsibilities
Greet and check-in guests upon arrival, ensuring a seamless registration process.
Handle guest inquiries and provide information regarding hotel services, local attractions, and amenities.
Manage phone systems effectively, addressing calls & emails promptly and professionally.
Conduct night audits to verify all financial transactions, ensuring accuracy in billing and reporting.
Maintain guest relations by addressing concerns or complaints with professionalism and courtesy.
Assist with administrative tasks such as filing reports, managing reservations, and updating guest records.
Ensure the front desk area is clean, organized, and welcoming at all times.
Collaborate with other hotel departments to ensure a high level of guest satisfaction.
What We’re Looking For:
Previous front desk, night audit, or hospitality experience preferred (but we’ll train the right person!)
Comfortable working both overnight (11 PM – 7 AM) and daytime shifts
Excellent communication and problem-solving skills
Reliable, trustworthy, and calm under pressure
Basic computer skills (PMS systems, Microsoft Office, email)
Ability to multitask and manage time efficiently
Passion for hospitality and a genuine love for people
Proficiency in phone and email etiquette and effective communication skills.
Ability to perform night audits and manage financial transactions accurately.
Multilingual abilities are a plus, enhancing communication with diverse guests and staff.
Familiarity with hospitality management software is advantageous.
Flexibility to work overnight shifts, including weekends and holidays as needed.
Join our team as a Front Desk Clerk/Night Auditor and contribute to creating memorable experiences for our guests while advancing your career in the hospitality industry!
Job Types: Full-time, Part-time
Pay: $20.00 – $26.00 per hour
Expected hours: 20 – 30 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
Day shift
Evenings as needed
Evening shift
Holidays
Nights as needed
On call
Overnight shift
Weekends as needed
Experience:
Hotel Front Desk: 1 year (Preferred)
Ability to Commute:
Lake Oswego, OR 97034 (Required)
Ability to Relocate:
Lake Oswego, OR 97034: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Agent/Night Auditor
Company: The Lakeshore Inn
Location: Lake Oswego, OR
Category:
