Overview
Front Desk Associate Jobs in Murray, KY at Springhill Suites Marriott
Full Job Description
The Springhill Suites is actively looking for Front Associates.
Front Desk Associates are ambassadors for the hotel. They greet and register guests, provide outstanding service, and settle the guest’s account upon completion of their stay.
Responsibilities
Maintain accurate front desk cash drawers, room sales, and accurate folio transactions
Greet, register, and assign rooms to guests
Issue room key and escort instructions
Transmit telephone messages
Answer inquiries pertaining to hotel services, local shopping, dining, and entertainment
Keep records of room availability and guests’ accounts
Compute bills, collect payments, and make change for guests
Make and confirm reservations
Post charges such as room, sundry items, fax, copy or telephone
Make restaurant, transportation, or entertainment reservations, and arrange for tours
Answer telephone calls promptly and politely in accordance with hotel policies
Restock coffee station and The Market as needed
Restock work area – maintain neat and organized work area
Deliver supplies to guests as needed
Provide an exceptional level of customer services and abiding by Springhill Suites brand standards
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Shift:
4 hour shift
8 hour shift
Day shift
Evening shift
Night shift
People with a criminal record are encouraged to apply
Work Location: In person
Title: Front Desk Associate
Company: Springhill Suites Marriott
Location: Murray, KY
Category:
