Overview
Front Desk Receptionist Jobs in Los Angeles, CA at Overhill Dental
Job Overview
We are seeking a dedicated and compassionate Front Desk Receptionist/Admin to join our Dental Office team. This role is pivotal in enhancing patient satisfaction and ensuring a positive experience throughout their dental journey. The ideal candidate will be responsible for developing and implementing strategies that improve patient engagement, streamline processes, and foster a culture of excellence in patient care.
Your Core Competencies
Customer Service | Microsoft Office | Social Media Coordination
Duties
Greet patients warmly, check them in/out, and create a seamless first impression.
Answer phones, respond to inquiries, and manage email communications promptly and professionally.
Schedule appointments efficiently, maximizing production and minimizing gaps.
Manage patient records, forms, and document uploads.
Coordinate new patient intake, including digital forms and pre-visit onboarding.
Facilitate the patient journey by providing clarity on Wellness plans and general payment policies.
Collect payments, issue receipts, and maintain accurate financial logs.
Collaborate with entire team to ensure excellent patient flow.
Track and restock low office inventory
Support with social media marketing and content capture
Qualifications
2+ years in a front desk or administrative role in a dental or healthcare setting.
Strong organizational and multitasking skills.
Friendly, empathetic, and polished communication style.
Proficiency with dental scheduling software and basic office tools.
Customer-service mindset with an ability to create meaningful connections with patients.
Ability to work collaboratively in a team-oriented environment while also being self-motivated.
If you are passionate about enhancing the patient experience in Dentistry and possess the necessary qualifications, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $21.00 – $23.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Schedule:
8 hour shift
Experience:
Administrative: 2 years (Required)
Ability to Commute:
Los Angeles, CA 90043 (Required)
Work Location: In person
Title: Front Desk Receptionist
Company: Overhill Dental
Location: Los Angeles, CA
Category:
