Overview
Front Desk Representative Jobs in Margate City, NJ at Condominium Association
Full Job Description
About Us: We are a vibrant community of individually owned units. Our residents enjoy a well-maintained and secure living environment. The Front Desk is a key part of our lobby area and plays a crucial role in ensuring the comfort and safety of our community.
Job Overview: We are seeking a dedicated and reliable Front Desk professional to join our team. In this role, you will be the first point of contact for residents and guests, responsible for maintaining security and providing exceptional service.
Shift Details/Hours:
(1) Weekend Day Required
Key Responsibilities:
Ensure the safety and security of all residents and their guests.
Manage access to residential units with appropriate authorization.
Log information carefully in designated journals and computer systems.
Perform tours of common areas and residential floors to ensure all areas are secure and in good condition.
Maintain detailed records of incoming packages and deliveries for residents.
Notify residents electronically of incoming shipments/deliveries.
Assist residents with parking passes, collecting payments via credit card, submitting work-orders, and other additional tasks as needed.
Follow the policies and procedures outlined in the manual, adapting to shift-specific responsibilities.
Ideal Candidate:
Demonstrates sharp attention to detail and a calm, even disposition.
Capable of multitasking (especially during the busy summer months).
Able to make quick, informed decisions in the absence of management.
Proficient in computer systems and camera surveillance.
Possesses prior work experience in a similar role.
Communicates effectively in English.
Qualifications:
High school diploma or equivalent (preferred).
At least (1) year of experience in Microsoft Office (preferred).
At least (1) year of experience in customer service (preferred).
At least (1) year of front desk, concierge, or hospitality experience (preferred).
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Work Location: In person
Title: Front Desk Representative
Company: Condominium Association
Location: Margate City, NJ
Category: