Overview
Front End Receptionist Jobs in Lewisville, TX at Metroplex Medical Supply
Job Overview
We are seeking a motivated and friendly Front End Receptionist to join our team. The Receptionist at Metroplex Medical Supply is the first point of contact for patients, clients, and visitors, ensuring they receive excellent service and assistance. This role involves managing phone calls, verifying patient insurance, processing orders, and handling general administrative tasks to support the smooth operation of the office. Bilingual candidates are encouraged to apply as they will enhance our customer interactions.
Duties
Greet patients professionally both in person and on the phone.
Quickly answering and properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring the availability of supplies and equipment by retrieving and updating patient records and notes
Verifying financial records and collecting patient charges while submitting and expediting insurance verifications, before submitting the charges to billing to submit claims
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders to be requested by the inventory specialist or inventory manager.
Minimum Qualifications
Education: High school diploma or equivalent (Associate’s degree preferred).
Experience: Previous experience in a receptionist or customer service role, preferably in a healthcare or medical equipment setting.
Knowledge/Skills:
Basic understanding of medical equipment and DME industry terminology is a plus.
Bilingual abilities are a plus, enhancing communication with diverse clientele.
Strong time management skills to prioritize tasks effectively in a fast-paced environment.
Excellent customer service skills with a friendly demeanor.
Proficient typing skills for data entry tasks.
Ability to work collaboratively as part of a team while also being self-motivated.
Proficient in Microsoft Office (Word, Excel, Outlook)
Physical Demands
Ability to sit for extended periods and perform desk-related duties.
Occasional lifting (up to 40 pounds) of office supplies and equipment.
Frequent use of office equipment, including computers, printers, and phone systems.
Visual abilities to include reading, distance vision and peripheral vision.
Join us as a Front End Receptionist where you can make a difference by providing outstanding service while developing your career in a supportive environment!
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Expected hours: No more than 35 per week
Benefits:
401(k) matching
Paid time off
Retirement plan
Schedule:
Monday to Friday
No weekends
Experience:
Customer service: 2 years (Required)
Medical receptionist: 1 year (Preferred)
Shift availability:
Day Shift (Required)
Ability to Commute:
Lewisville, TX 75057 (Required)
Ability to Relocate:
Lewisville, TX 75057: Relocate before starting work (Required)
Work Location: In person
Title: Front End Receptionist
Company: Metroplex Medical Supply
Location: Lewisville, TX
Category:
