Overview
Front Office Lead Jobs in Hendersonville, TN at Drakes Creek Dental
Drakes Creek Dental is a growing privately-owned single-doctor practice in Hendersonville, TN providing full-service dental care for the whole family. We prioritize integrity, clinical excellence, and personal relationships in providing high-quality dental care in a positive comfortable environment. We’re equipped with modern amenities and state-of-the-art technology to best serve our patients and support our team.
We are looking for an experienced Front Office Lead to join our team. The candidate will be a STRONG LEADER responsible for managing front office operations, including treatment plan presentations, verifying insurance, providing excellent patient experience, maintaining a hospitable environment, and ensuring that all administrative tasks are completed in a timely manner. The Office Lead will also be responsible for developing and implementing systems to improve efficiency and accuracy of the front office operations in collaboration with clinical staff. This is an excellent opportunity for a motivated individual to join a dynamic and fast-paced environment. We provide a uniform allowance, offer holiday pay and paid time off, and provide continuing education opportunities for career development.
Responsibilities:
-Manages patient scheduling
-Maintains all patient data
-Maintains facilities and equipment, cleanliness, and safety
-Responds to employee and patient grievances
-Recruits, hires and develops office teams capable of providing best-in-class patient care
-Directly supervises office team, managing staff performance and development, and employee relations
-Managing collections, receivables and operations expenses
-Stimulates new patient growth by supporting sales, marketing and promotional programs
-Completes administrative tasks correctly and within deadlines
-Supervises front office operations and ensures that all duties are efficiently completed
-Willing to take ownership, establish systems, and collaborate with the team for best workflow
-Present treatment plans
-Coordinate insurance
-Maintain a professional and friendly atmosphere for patients and team members
-Handle patient inquiries in a professional manner
-Develop strategies to increase office efficiency
Requirements:
-3 years in dental practice management
-Capable of addressing and mitigating needs and concerns of customers and staff
-Proven history of achieving results
-Sets goals and rallies others to achieve them
-Possesses a successful track record for identifying, selecting and retaining talent
-Clear and persuasive communicator verbally and in writing
-Strong leadership skills
-Confidence to take initiative
-Ability to multitask and prioritize tasks appropriately
-Ability to manage time for efficiency and productivity
-Excellent problem solver
-Team-oriented
-Positive, energetic attitude
-Patient-centered
-Detailed and organized
-Working knowledge of dental terminology and practice
-Experience discussing treatment plans
-Experience working with insurance
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Professional development assistance
Schedule:
8 hour shift
No weekends
Work Location: In person
Title: Front Office Lead
Company: Drakes Creek Dental
Location: Hendersonville, TN
Category:
