Overview
Full Time – Human Resources Generalist, Snapdragon Stadium Jobs in San Diego, CA at Aztec Shops, SDSU
Job Description
SUMMARY:
The Human Resources Generalist supports all HR functions for Snapdragon Stadium, ensuring a positive, compliant, and efficient work environment for a large, dynamic, and seasonal workforce. This role is responsible for recruitment, onboarding, employee relations, training, compliance with FMLA/CFRA/PDL/ADA, and HR administrative processes related to both year-round and event-based staff. The Generalist is required to work a flexible schedule including nights, weekends, and holidays, based on stadium events and will serve as a key point of contact for HR support during all events.
ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:
NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serve as the first point of contact for employee relations matters by addressing and resolving initial concerns, providing coaching and guidance to employees and frontline managers. Conduct basic investigations and assist with more complex investigations and related documentation, escalating issues when appropriate.
Foster a positive workplace culture by responding to employee inquiries professionally and confidentially, while supporting the performance management processes in alignment with company policies.
Independently manage day-to-day operations of the Snapdragon HR department in the absence of the Associate HR Director, including oversight of employee relations, staffing support, HR compliance, and coordination with department leaders to ensure continuity of services.
Provide on-site HR support during stadium events—including nights, weekends, and holidays—to assist with staffing needs, address employee concerns, and ensure policy adherence. Coordinate employee check-in and credentialing for event-day staff, as needed.
Oversee the onboarding process by ensuring timely completion of all required documentation. Develop, deliver, and coordinate training on topics such as Responsible Beverage Service (RBS), HR policies, customer service, food safety, workplace conduct, and stadium protocols. Monitor training compliance, maintain accurate records, and report completion rates to leadership.
Support recruitment efforts by coordinating the hiring of employees, including seasonal and part-time staff. Partner with the Staffing Specialist and participate in job fairs, hiring events, and outreach initiatives to build a diverse talent pipeline. In the Staffing Specialist’s absence, assist managers with interview scheduling, onboarding, I9 documentation and New Hire Orientation.
Maintain up-to-date knowledge of federal, state, and local labor laws—including wage and hour regulations, I-9 verification, and EEO requirements. Ensure ongoing compliance with employment, safety, and health laws, as well as company policies.
Supports accurate and confidential maintenance of personnel records and contributes to risk mitigation efforts.
Other duties as assigned.
Job Requirements
MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:
Between 2-4 years of experience in progressive HR experience.
Associates degree Human Resources or equivalent in related field required from an accredited college or university. Bachelor’s degree is preferred.
PHR, SPHR, SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification.
Excellent verbal and written communication skills and presentation skills, including facilitation skills and excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical, decision making, and problem-solving skills.
Proficient with Google Workspace, Microsoft Office or related software.
Bilingual in Spanish is a plus.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
LANGUAGE SKILLS:
Must be able to read, write and understand English fluently. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to read and comprehend a variety of informational documentation, procedures and correspondence. Requires the ability to write business correspondence with proper format, punctuation, spelling and grammar. Must be able to communicate effectively using electronic media and in written and verbal forms. Requires the ability to effectively communicate with customers and employees.
MATHEMATICAL SKILLS:
Requires the ability to prepare and analyze numerical figures, create and interpret spreadsheets. Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.
REASONING ABILITY:
Requires the ability to apply common-sense understanding to carry out general written or oral instructions. Must be able to multitask, prioritize work and pay attention to detail. Requires good analytical and quantitative skills, and the ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
MANUAL DEXTERITY:
Must be able to utilize a computer. Requires the ability to use a variety of office machines and equipment.
PHYSICAL COMMUNICATION:
Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds.
PHYSICAL DEMANDS:
Must be able to operate computers, copy/scan machines, fax machines and other general office equipment. Must be able to move, lift or carry heavy objects or materials up to 20 pounds. Ability to walk for extended periods within a stadium environment in inclement weather which may frequently require ascending/descending stairs. Specific visual abilities required by this job include close vision for extensive reading and document interpretation.
WORKING CONDITIONS AND HAZARDS
Non-event work is regularly performed in a traditional office setting and event day work is generally performed throughout the stadium in an outdoor setting. Working outdoors in varying weather conditions with exposure to dust, allergens and work temperatures. There may be occasional exposure to food fumes or airborne particles. The noise level in the work environment is usually low to moderate on non-event days and moderate to loud on event days. Will be exposed to loud noise such as speaker announcements, fireworks, and crowd noise.
SUPPLEMENTAL INFORMATION:
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act pursuant to California Penal Code Section 11166.5.
BACKGROUND CHECK INFORMATION:
A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.
Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses.
Failure to answer background check questions honestly, and satisfactorily complete the background check may affect the employment status of applicants or continued employment of current Aztec Shops employees who apply for promotional positions which require a background check.
Aztec Shops Ltd. complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks.
Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Aztec Shops is concerned about criminal history that is directly related to the job, you will be given notice and an opportunity to respond and provide additional information such as rehabilitation efforts or mitigating circumstances, or information pertaining to the accuracy of the background report. Aztec Shops will consider all evidence of rehabilitation and mitigating circumstances. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
Aztec Shops is a diverse community representing many perspectives, beliefs, and identities. We are committed to fostering an inclusive, respectful culture that promotes open communication, mutual respect, and a sense of belonging, to support the success of both our employees and students.
All Aztec Shops programs and activities are open and accessible to all individuals, regardless of race, sex, color, ethnicity, or national origin, and other characteristics protected by law. Consistent with California and federal civil rights laws, Aztec Shops maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.
Aztec Shops is dedicated to providing equal opportunity in employment and ensuring that no employee or applicant faces unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin or any other characteristic protected by law. This commitment applies to all aspects of employment, including but not limited to recruitment, hiring, promotion, compensation, benefits, training, job assignments, disciplinary actions, and terminations.
Our commitment to equal opportunity ensures that every employee has access to the resources and support needed to thrive and succeed. Aztec Shops complies with Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable state and federal anti-discrimination laws.
For additional information about the SDSU campus policy please visit Affirming Equal Opportunity.
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Title: Full Time – Human Resources Generalist, Snapdragon Stadium
Company: Aztec Shops, SDSU
Location: San Diego, CA
