Overview
Human Resources Administrative Assistant Jobs in Amsterdam, North Holland, Netherlands at Russell Tobin
Title: Human Resources Administrative Assistant
Company: Russell Tobin
Location: Amsterdam, North Holland, Netherlands
Job Role: HR Admin/Assistant/Operation/Support/Coordinator
Contract: Until December 2026
Location: Amsterdam, Netherlands
Overview
As a Coordinator, you will support a team of specialists who manage long‑term and/or complex sickness absence cases. You will coordinate, administer, and assist the Reintegration Advisors and Prevention Officer(s), ensuring compliance with Dutch legislation—including the Gatekeeper Act (Wet Verbetering Poortwachter)—as well as internal company policies.
You will be the first point of contact for employees, managers, and external stakeholders, helping to facilitate efficient reintegration processes. Your proactive approach will contribute to reducing reintegration timelines and improving the overall employee experience.
Key Responsibilities
Operational Coordination & Administration
- Monitor and manage communication channels daily (chat, email, ticketing systems).
- Resolve administrative requests when possible, or triage them to the correct team member.
- Ensure timely communication to external parties such as UWV and insurance providers.
- Schedule and reschedule appointments with company doctors or external occupational health partners.
- Maintain and update employee files, case documentation, and internal records.
Support to Reintegration Advisors
- Assist Reintegration Advisors with administrative, organizational, and documentation tasks.
- Prepare and distribute meeting minutes for team meetings.
- Support planning and coordination for internal team days or activities.
- Assign new sickness absence cases to the appropriate Advisors.
- Track compliance-related activities and ensure timely completion.
Case Management (Under Guidance)
- Support long‑term and/or complex sickness absence cases end‑to‑end, including stakeholder coordination.
- Ensure employees and managers receive all necessary information, instructions, and updates in line with the Gatekeeper Act and internal guidelines.
- Coordinate with Arbo services and external specialists (e.g., company doctors, mediators, workability experts).
- Ensure compliance with NL social security institutions and internal processes.
Process Improvement
- Identify process gaps and opportunities for improvement in sickness‑management workflows.
- Proactively contribute suggestions to enhance compliance, efficiency, and employee support.
Skills & Experience Required
Qualifications
- Bachelor’s degree required.
- Fluent in English; additional languages are a plus.
Experience
- 3+ years of administrative experience, ideally within an international and fast‑paced organization.
- Previous HR Support or People Operations experience is desirable.
- Interest in Wellbeing, Sickness Management, and Case Management (Wet Verbetering Poortwachter) is a strong plus.
Core Competencies
- Strong organizational, planning, and time‑management skills.
- Ability to work independently, proactively, and with attention to detail.
- Excellent verbal and written communication skills—especially for sensitive, confidential matters.
- Capability to structure work and ensure adherence to timelines, calendars, and action plans.
- Flexible and resilient; comfortable working in a changing environment.
- Strong stakeholder‑management skills and ability to escalate issues when appropriate.
