Overview
Influencer Campaign Operations Executive – Malaysia Jobs in Malaysia at Atisfy
Title: Influencer Campaign Operations Executive – Malaysia
Company: Atisfy
Location: Malaysia
About the Role
Atisfy is looking for an organised and people-oriented Influencer Campaign Operations Executive to manage influencer campaigns through AtisfyReach and Atisfyre, our AI-powered influencer marketing platforms.
You will act as the main campaign contact for brands and influencers, guiding both parties through the platform and ensuring campaigns run smoothly from setup to completion. You should be comfortable managing routine campaign and client communications independently, with support available for complex issues and escalations.
Full product and platform training will be provided.
Key Responsibilities
- Manage influencer campaigns through AtisfyReach and Atisfyre from setup to completion.
- Act as the main day-to-day contact for assigned brands and influencers.
- Guide brands and influencers through the platform and the actions required at each campaign stage.
- Monitor campaign progress and proactively follow up on outstanding actions, submissions, or approvals.
- Review AI-matched influencers for campaign suitability and support additional influencer recruitment when required.
- Guide influencers through onboarding, campaign briefing, content submission, feedback, and campaign completion.
- Communicate campaign requirements, feedback, and updates clearly to brands and influencers.
- Adapt your communication style and tone to suit different stakeholders and situations.
- Manage routine campaign issues independently and escalate complex matters with clear context.
- Maintain accurate campaign information and updates within the platform.
- Share user feedback and recurring challenges to help improve the platform and campaign experience.
Requirements
- At least one year of experience handling campaigns and communicating directly with clients, preferably within influencer marketing, digital marketing, advertising, talent management, customer success, or a related field.
- Strong written and verbal communication skills in English.
- Proficiency in spoken and written Mandarin Chinese is preferred, particularly for communicating with Chinese-speaking brands and influencers.
- Familiarity with social media platforms such as Instagram, TikTok, Facebook, Youtube and Xiaohongshu (XHS).
- Able to manage routine campaigns and client communications independently.
- Strong interpersonal awareness, with the ability to understand different perspectives and adjust your approach accordingly.
- Able to communicate tactfully, manage expectations, and navigate difficult or sensitive conversations professionally.
- Organised and detail-oriented, with the ability to manage multiple campaigns, stakeholders, and deadlines.
- Proactive and dependable, with the confidence to identify issues and recommend practical solutions.
- Comfortable learning and working with digital platforms, AI tools, and new technology.
- Able to work independently while collaborating effectively with a remote team.
- Based in Malaysia and available to work full-time.
What We Offer
- Full product and platform training for AtisfyReach and Atisfyre.
- Hands-on experience in AI-powered influencer marketing.
- Exposure to both brand and influencer campaign operations.
- Ongoing learning and professional development opportunities.
- A collaborative and supportive team environment.
- Opportunities for career progression based on performance and business needs.
