Overview
Information Technology Executive Jobs in Pontian, Johore, Malaysia at BizLink Group
Title: Information Technology Executive
Company: BizLink Group
Location: Pontian, Johore, Malaysia
· Provide end user support to investigate, troubleshoot, resolve IT related hardware or application issues.
· Provide technical support and guidance to users of IT infrastructure.
· Install and configure software and hardware for laptop/desktop assignment.
· Daily server operational support and maintenance for VMware servers.
· Collaborate with Group IT focusing on IT related projects setup, troubleshooting issues when necessary.
· Ensure IT support request tickets in service portal are resolved within agreed SLA.
· Provide IT induction for on board staffs and to perform clearance for off board staffs.
· Ensure compliance of policies, processes and standards.
· Liaise with vendors to get quotations and procure IT hardware which includes providing proposal for recommended system tools.
· Maintain good working relationship with all vendors to ensure that service received meet expected requirement listed in the contract.
· Maintain and update existing assets inventory and IT documentations.
· Documents processes and creation of support manual.
Job Requirement:
· Minimum 3 years of extensive end user support, basic network troubleshooting, server administration experience.
· Diploma or Degree in Information Technology or equivalent relevant working experience.
· Higher advantageous to have below following knowledge:
* Microsoft Windows Operating System (Server & Client) /Linux Client Operating System.
* Virtualization experience in using VMware.
* TCPIP Technology.
· A team player with good interpersonal and communication skill.
· Able to work during after office hours as when required for project setup or periodic quarterly IT Maintenance.
· Must be willing to work in Pontian, Johor
