Overview
Intake and Administration Specialist Jobs in Denver, CO at Family Voices Colorado
Intake and Administration Specialist – Job DescriptionFamily Voices Colorado
Mission
Family Voices Colorado is a 501c3 non-for-profit which strives to make Colorado a better place for children with special health care needs.
Family Voices CO provides public awareness of the challenges and barriers of children and youth with special health care needs and their families
Family Voices CO works to improve health equity, access and quality of care for children and youth with special health care needs, through: Policy Work, Education/Training, and Collaboration
Family Voices CO assists vulnerable families in Colorado to navigate today’s healthcare and service systems, understanding their rights and services available to them
Position Description
$19-23 hourly rate commensurate with experience. 20-30 hrs/wk.
The Intake and Administration Specialist, a part-time position in the Denver Metro area, will work to provide administrative support to the executive staff and family navigators in order to support their efforts to assist families with children and youth with special healthcare needs within Colorado. The Executive Team and Administration Specialist will meet at least weekly. Position is hybrid with most work able to be completed at home but attendance at events, in office and at meetings in the Denver Metro area will be required intermittently as well as regular check-ins at the office in Denver. The Administration Specialist reports directly to the Executive Director.
Primary Responsibilities
The Administration Specialist will work with the FVCO team to support staff in their efforts to support children and youth with special healthcare needs.
Duties will include:
Answer and triage phone calls and responds to email and website inquiries
Completes intakes for new contacts via phone, email, and digital intake form; enters information into database; and tasks family navigators to follow-up with clients
Manages organization calendar and shared drive
Distributes surveys and collates results
Formats and creates shareable documents such as agendas, resource sheets, spreadsheets, etc.
Maintains office space and presence at Colorado Health Capitol
Orders print materials and mails materials as needed
Maintains inventory of resources and resource fair supplies by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
Maintains HIPAA compliance
Exhibits polite, professional, and compassionate communication via phone, video calls, e-mail, and mail
Qualifications
Excellent communications and interpersonal skills
Experience working within the special healthcare needs and/or disability world
Ability to execute tasks independently
Excellent organizational skills
Compassionate
Highly computer literate
3 years administrative experience
Bilingual (English and Spanish)
Parent or sibling of a child, youth, or adult with special health care needs, will be given preference
Knowledge of the Health Insurance Privacy and Accountability Act (HIPAA)-related policies and procedures
Experience with database systems such as Vertical Change and Salesforce
Equal Employment Opportunity
Family Voices Colorado (FVCO) is an equal employment opportunity employer that actively seeks to encourage diversity in our workplace and works to promote equity in health care. FVCO does not discriminate against employees or job applicants on the basis of race, color, religion, creed, national origin, ancestry, sex, pregnancy, age, gender, gender identity, gender expression, ancestry, marital status, sexual orientation, physical or mental disability, military status, genetic information, marriage to a co-worker, or any other status or condition protected by applicable federal, state or local law.
For further information about FVCO, please visit our website at .
To Apply
Email a resume and cover letter to [email protected]. Please include “Intake and Administration Specialist Application” in the subject line.
Job Type: Part-time
Pay: $19.00 – $23.00 per hour
Expected hours: 20 – 30 per week
Benefits:
Flexible schedule
Paid time off
Schedule:
Day shift
Monday to Friday
Work Location: Hybrid remote in Denver, CO 80203
Title: Intake and Administration Specialist
Company: Family Voices Colorado
Location: Denver, CO
