Overview
Lenel Administrator Jobs in City of Cape Town, Western Cape, South Africa at TP
Title: Lenel Administrator
Company: TP
Location: City of Cape Town, Western Cape, South Africa
Position: Access Control Administrator
Location: Cape Town
Job Mode: Office based
Role Purpo
seThe Lenel Administrator will be responsible for managing, configuring, and maintaining the Lenel Access Control System across Teleperformance sites. This role ensures operational continuity, rapid issue resolution, and compliance with global physical security standard
s.
Key Responsibilit
- iesSystem Administration Manage Lenel Access Control System configuration, including controllers, readers, maglocks, and role grou
- ps.Access Management Oversee card uploads, access level assignments, and troubleshooting of badge-related issu
- es.Incident Response Provide immediate support during access control faults, ensuring rapid resolution to minimize downti
- me.Audit & Compliance Maintain accurate logs, enforce role-based access controls, and ensure readiness for internal and external audi
- ts.System Troubleshooting Diagnose and resolve configuration errors, connectivity issues, and software faults in coordination with IT and security tea
- ms.Operational Support Collaborate with Physical Security Officers, IT, and Asset Support teams to ensure seamless integration of security syste
ms.
Key Attri
- butesAbility to troubleshoot hardware/software faults under pres
- sure.Familiarity with audit and compliance frameworks for physical secu
- rity.Excellent communication and documentation sk
ills.
Impact of th
- e RoleEnsures rapid resolution of access control i
- ssues.Strengthens audit readiness and compliance po
- sture.Reduces dependency on external IT teams for urgent
- fixes.Enhances physical security resilience across all Teleperformance
sites.
Qualifications &
- SkillsProven experience with IT Systems, Access Control System and Auditing
- Roles.Strong knowledge of access control principles and physical security pro
- tocols.Matric or equivalent (Ess
- ential)Advantageous: Experience with LenelS2 or OnGuard s
ystems.
