Overview
Loyalty program Coordinator Jobs in Denpasar, Bali, Indonesia at Ini Vie Hospitality
Title: Loyalty program Coordinator
Company: Ini Vie Hospitality
Location: Denpasar, Bali, Indonesia
Company Description
Ini Vie Hospitality is a dynamic and creative team specializing in various aspects of the hospitality industry, including resort, villa, beach club, restaurant, and spa management. The company also provides expertise in concept consultation, as well as architectural and interior design. With a focus on delivering high guest satisfaction, ensuring strong return on investment, and maintaining property excellence, Ini Vie Hospitality is dedicated to creating memorable experiences for guests.
Role Description
This is a full-time, on-site position located in Denpasar for a Loyalty Program Coordinator. The role involves managing and developing loyalty programs, enhancing customer engagement, coordinating initiatives to drive brand loyalty, and providing exceptional service. Day-to-day responsibilities include program monitoring, collaborating with internal teams, addressing customer queries, and analyzing program performance to implement improvements and strategies.
Qualifications
- Strong skills in Program Management and Program Development, with the ability to create and manage loyalty initiatives.
- Excellent Communication and Customer Service skills to ensure positive interactions with clients and stakeholders.
- Experience in Project Management for coordinating and executing multi-faceted loyalty campaigns effectively.
- Detail-oriented, proactive approach with critical thinking and problem-solving skills.
- Bachelor's degree in Business, Marketing, Hospitality, or a related field is preferred.
- Familiarity with data analysis tools and CRM systems is an advantage.
- Ability to work collaboratively in a team-oriented environment.