Overview

Medical Front Office Coordinator Jobs in Grand Rapids, MI at Confidential

Position Overview:
We’re looking for a highly organized and personable Front Office Coordinator to be the face of our organization. In this role, you’ll manage daily front desk operations, ensure a smooth flow of communication, and create a welcoming environment for clients, visitors, and staff. This position is ideal for someone who thrives in a fast-paced setting and enjoys balancing administrative duties with customer interaction.

Key Responsibilities:

  • Greet and assist visitors, clients, and vendors in a professional and friendly manner
  • Answer, screen, and direct incoming phone calls and emails
  • Schedule appointments and maintain calendars
  • Manage office correspondence, mail distribution, and deliveries
  • Maintain front office organization, supplies, and presentation
  • Support administrative tasks such as data entry, filing, and document preparation
  • Coordinate with internal departments to ensure efficient office operations
  • Handle basic customer inquiries and resolve issues or escalate as needed

Qualifications:

  • 2–3 years of experience in a front desk or administrative role
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools
  • Excellent organizational skills and attention to detail
  • Ability to multitask and prioritize effectively
  • Professional demeanor and positive attitude

Preferred Skills:

  • Applicants with medical front office experience will be given preference
  • Ability to handle confidential information with discretion
  • Strong problem-solving skills and adaptability

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional growth and development

Pay: $21.00 – $22.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Work Location: In person

Title: Medical Front Office Coordinator

Company: Confidential

Location: Grand Rapids, MI

Category:

 

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