Overview
Medical Secretary – Band 3 Jobs in Bristol, England, United Kingdom at Bristol NHS Foundation Trust
Title: Medical Secretary – Band 3
Company: Bristol NHS Foundation Trust
Location: Bristol, England, United Kingdom
North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
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Job Overview
Medical Secretary – Band 3 – Full Time, 37.5 HPW – Monday – Friday.
We are looking for a reliable and enthusiastic individual with a high standard of organisational skills to provide an efficient secretarial service to the Gynaecology team.
The successful candidate will support the Senior Medical Secretary within the Fertility Service.
Main duties of the job
The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.
Previous secretarial experience is essential and experience in a Medical Secretary role with knowledge of medical terminology would be an advantage.
Working within Gynaecology offers the opportunity to support women through a wide range of healthcare journeys, from routine outpatient care to complex and sensitive conditions. The role requires compassion, discretion, and professionalism, as you will often be communicating with patients during vulnerable or emotional times. Our team is committed to providing high-quality, patient-centred care in a supportive and collaborative environment, making this a rewarding role for someone who values making a positive difference to patient experience.
Working for our organisation
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed Job Description And Main Responsibilities
- Responsible for checking clinic notes/reports and general correspondence, recording case notes and other tasks required by the department
- Receive, sort and prioritise daily correspondence.
- Ensure discharge summaries and documentation is sent to GP as required and letters and results to GP and patients.
- Maintain good communication with the directorate team in order to achieve efficient teamwork.
- Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
- Photocopying/filing and other administrative duties to ensure the efficient running of the office.
- Prioritise sometimes conflicting directorate requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics.
- Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
- Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
- To provide secretarial cover and undertake general office duties as necessary within the department.
- To effectively deal with incoming mail for clinicians.
- Such other reasonable duties, appropriate to a Band 3.
Person specification
Experience
Essential criteria
- NHS Experience
- Admin or Secretarial Experience
- Patient or Customer Service Experience
Education And Qualifications
Essential criteria
- Educated to GCSE Level
Desirable criteria
- Further administration qualifications
Knowledge, Skills And Abilities
Essential criteria
- Careflow/PAS system
Desirable criteria
- Knowledge of medical terminology
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
- As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
- The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support – developing exceptional people for exceptional careers.
- BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
- To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
- If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
- Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
Important
Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
As a guide interviews should usually take place within 3 weeks of the closing date.
When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.
