Overview
Office Assistant Jobs in Chicago, IL at Malelo and Company
Job description
Office Assistant/Customer Service Representative – Full-time, flexible hours
About the Job:
Family-owned and operated for more than 70 years, Malelo Inc. is a wholesale e-commerce distributor serving professionals in the photographic, audio/video tape, data storage, and equipment industry. We are seeking a proactive and organized full-time Office Assistant/Customer Service Representative to manage daily office tasks assisting sales and e-commerce functions. Malelo and Company offers a flexible schedule working in a fun, fast-paced, small business environment located in the heart of the vibrant Bridgeport neighborhood walking distance from shops and restaurants.
The qualified candidate must have a strong work ethic and possess the ability to work autonomously and in a team environment. The candidate should have enthusiasm for and the ability to perform detailed work. Professionalism and an excellent attendance record are a must.
Primary job duties:
Assist in the daily operations of office administration and customer service activities including interacting with and responding to customers through multiple channels—phone and e-commerce platforms— processing orders and collaborating with the warehouse team and other staff members, and assisting with inventory.
Office Assistant/Customer Service Representative Job Duties:
* Answer phone calls and email inquiries for product and service questions; suggesting information about other products
* Respond to email correspondence quickly and competently
* Work with customers and vendors to process orders in an accurate and timely manner
* Coordinate orders with clients, suppliers, and warehouse team
* Help control inventory levels by conducting physical counts; reconciling with data storage system
* Be a multi-tasker, switching between multiple screens and programs with speed and ease in order to provide quick and accurate information
* Contribute to team effort by accomplishing related results as needed
Skills:
* Strong proficiency in Microsoft Office Suite including Word, Excel, and Outlook; experience with spreadsheets and Quickbooks is essential
* Excellent organizational skills with the ability to multitask efficiently in a busy office environment
* Proven clerical experience with data entry, filing, and document management
* Exceptional customer service skills with professional phone etiquette and client communication abilities
* Technical proficiency with office equipment such as multi-line phone systems and printers
* Bilingual capabilities are a plus to effectively communicate with diverse clients and team members
* Demonstrated time management skills to prioritize tasks effectively while maintaining accuracy
* Personal assistant experience or office experience is highly desirable for seamless support of daily operations
* A pleasant, friendly attitude with an ability to adapt to change
* Experience with Amazon, E-bay, Walmart and other e-commerce platforms helpful
* High School Diploma/College students/graduates encouraged to apply
Join us in creating a vibrant workplace where your organizational talents shine! This role is perfect for motivated individuals eager to develop their administrative expertise while contributing to a positive small-business office atmosphere.
Pay: $18.00 – $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- Flexible schedule
Work Location: In person
Title: Office Assistant
Company: Malelo and Company
Location: Chicago, IL
Category:
