Overview
Office Associate Jobs in Kaukauna, WI at Hi-Tech Plastics, Inc.
Monday – Friday / Day Shift / 7:30am – 4:30pm
POSITION SUMMARY:
Hi-Tech Plastics, Inc (HTP) is seeking a dynamic, friendly, customer oriented, enthusiastic, professional to join our TEAM.
As the premier manufacturer of Colored Stretch Film and Specialty Films throughout North America, our customers rely on us to produce top quality product and deliver exceptional customer service. We know our employees are the foundation of the company and believe in providing a positive work culture that will pave a successful career.
WE CAN OFFER YOU:
9 Paid Holidays, Vacation, Generous Annual Profit Sharing, 401K With Company Match, Annual Wage Increase, Health, Life, Disability Insurance.
RESPONSIBILITIES AND DUTIES
Daily interaction with freight carriers, production, sales and customers
Prepare production paperwork including pick sheets and job jackets and labels
Provide excellent customer service
Manage incoming phone calls, voice messages, emails and take appropriate action to identify and assess customers’ needs
Build sustainable relationships and trust with customer accounts through open and interactive communication
Daily follow up on customer order status and expected shipment dates
Process and enter customer orders with high accuracy
Work closely with the HTP TEAM following progression of each order from entry, to production, to completion and shipment
Log and update customer interactions in our CRM System
Process and add new customer accounts
Follow up on customer quotes
Assist with Social Media platforms
Perform daily tasks with high accuracy and strong attention to detail
Assist with sales and order processing
Other office tasks as needed
ADDITIONAL RESPONSIBILITIES
Arrive for each shift with a TEAM attitude.
Follow all safety protocol.
Come to work on time – all of the time.
QUALIFICATION AND SKILLS
High School Diploma
Administrative experience preferred
Experience in a manufacturing environment preferred
Good communication skills – both verbal and written
Data entry and general office and computer skills
Good math skills are a plus
Must be able to work in a TEAM atmosphere
Pre-employment drug screening is required
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Title: Office Associate
Company: Hi-Tech Plastics, Inc.
Location: Kaukauna, WI
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