Overview
OFFICE MANAGER Jobs in West Palm Beach, FL at Consolidated Water Group, LLC
Full Job Description
The Office Manager plays a critical role in ensuring the smooth operation of the
office by managing administrative functions, supporting financial processes,
providing exceptional customer service, and acting as the local expert for the IFS
system. This position supports the General Manager and supervises office
personnel to ensure daily tasks are completed efficiently and accurately.
Specific Job Function:
Administrative Support:
Serves as the “manager-on-duty” on an as-needed basis which requires
regular and predictable attendance in the office. Responsibility includes
managing and supervising all front desk/clerical personnel including payroll,
scheduling, task assignment, direction, performance review (including input
on pay adjustments), hiring and discipline consistent with company policy.
o Assists the General Manager with managing the operation by
utilizing independent judgment and discretion to review and
advise on billing issues, expenditures and budgetary matters for
the business.
o Coordinate with field teams to address inquiries and ensure
seamless operations.
Customer Support:
Serves as the escalation point for complex customer concerns and
handles/resolves escalated customer service issues with professionalism
and care.
Handle inbound calls, sales lead follow-ups, work order reviews, and discount
applications. Assist with collections and ensure invoice accuracy.
Financial Support:
Manage accounts payable and ensure timely vendor payments.
Maintain accurate and up-to-date financial records for the office.
Support branch financial audits and reporting activities as needed.
IFS Expert:
Act as the local lead for IFS system updates and best practices.
Provide IFS training and support to office staff.
Collaborate with corporate and regional teams to implement IFS
enhancements.
#LI-AC2
Experience
Preferred
Working knowledge of general accounting, billing and collections and expense management practices.
3 – 5 years: Business Office Management
Education
Preferred
Associates or better
Skills
Preferred
MS Office
Behaviors
Preferred
Leader: Inspires teammates to follow them
Dedicated: Devoted to a task or purpose with loyalty or integrity
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Title: OFFICE MANAGER
Company: Consolidated Water Group, LLC
Location: West Palm Beach, FL
Category:
