Overview
Operations Trainer Coach – Nexus Jobs in Lake Worth, FL at Goodwill Industries Manasota Inc
OPERATIONS TRAINER COACH
ABOUT US:
At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment because when our people thrive, so does our mission.
Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including:
Up to three weeks of Paid Time Off in your first year
Ongoing professional development and internal growth opportunities
24/7 access to a doctor through Goodwill-paid Teladoc services
And many other competitive and attractive benefits listed below
Join us and be part of a team where your work makes a difference and your future is full of possibility.
POSITION OUTLINE:
Under the supervision of the Director Donated Goods Retail or assigned store TLC the Operations Trainer Coach (OTC) is responsible for all aspects of the presentation and skill transfer of operational training programs, and responsible for supporting all aspects of operating a store:
Provides on-going operational reporting follow-up for Goodwill assigned DGR leadership and/or MDS team leaders and team members as assigned.
Supports the hiring, training, development, supervision and evaluation of team members within the framework of Goodwill policies and procedures and job descriptions.
Ensures 100% world-class customer service.
Operates the GGC within budgeted expense to revenue ratios and donor value.
Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the GGC in accordance with Goodwill’s policies and procedures.
Keeps informed of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors (e.g., full or discount retail, consignment, and second-hand thrift.)
THE BENEFITS:
Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives
MINIMUM QUALIFICATIONS:
Post-secondary degree in business or related field preferred.
One-year minimum experience as a Primary GGC TLC or ATL
Active Role Model Worker certification
Must be enrolled or successfully completed phase 2 of the Goodwill Leadership Development program.
Minimum of two years of management/supervisory experience in a business (retail) setting preferred.
SPECIAL REQUIREMENTS:
This position is safety-sensitive and requires drug testing.
Must be available to work evenings and weekends.
Must have a reliable means of transportation.
This role may require access to facility keys and alarm systems.
Scheduling: Must open the store at least (2) times per week and must close the store at least (2) times per week, on time. This will result in managers opening and closing the store at least (4) days a week.
Must possess a valid driver’s license, appropriate insurance coverage and privately-owned reliable means of transportation to travel throughout Goodwill territory to visit stores and locations as necessary.
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Title: Operations Trainer Coach – Nexus
Company: Goodwill Industries Manasota Inc
Location: Lake Worth, FL
