Overview
Overnight Front Desk Agent Jobs in Lancaster, PA at Loxley’ Restaurant & Patio Bar
**Job Summary:** We are seeking a detail-oriented Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere. **Responsibilities:** – Greet and welcome guests in a friendly and professional manner – Check guests in and out efficiently – Answer phone calls and provide accurate information to guests – Assist guests with inquiries and resolve any issues promptly – Process payments and maintain guest accounts – Coordinate with other hotel departments to ensure guest satisfaction – Keep the front desk area clean and organized **Experience:** – Previous experience in hotel management or hospitality is preferred – Proficiency in phone systems and excellent phone etiquette – Strong customer service skills with a focus on guest relations – Ability to multitask and work efficiently in a fast-paced environment – Bilingual skills are a plus Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your dedication to guest satisfaction will be valued and rewarded.
Job Types: Full-time, Part-time
Pay: $14.00 – $17.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Holidays
Overnight shift
Work Location: In person
Title: Overnight Front Desk Agent
Company: Loxley’ Restaurant & Patio Bar
Location: Lancaster, PA
Category: