Overview
Personal Assistant – Human Resource Jobs in Greater Accra Region, Ghana at MTN Ghana
Title: Personal Assistant – Human Resource
Company: MTN Ghana
Location: Greater Accra Region, Ghana
Division: Human Resource
Department: Human Resource
Location: Accra
Position: Personal Assistant – Human Resource (Vacancy Ref No: MTN-HR037-2026)
Level: 2
Reports to: Chief Human Resource Officer
Job Summary:
To provide administrative, strategic and operational support to the Chief Human Resources Officer (CHRO), ensuring the efficient management of priorities, effective coordination of CHRO activities and support for the delivery of HR and organizational initiatives.
Tasks
- Manage the CHRO’s calendar, appointments, meetings, travel arrangements, and daily schedule to ensure effective prioritization and optimal use of executive time.
- Coordinate meeting requests, engagements, and correspondence on behalf of the CHRO.
- Prepare daily briefs, executive summaries, meeting packs, briefing notes, presentations, and other materials required for decision-making and leadership engagements.
- Coordinate and manage correspondence, including emails, memos, reports, and confidential communications, ensuring timely and professional responses.
- Coordinate the preparation, review, and submission of Board, Board Subcommittee, Executive Committee (ExCo), and other governance meeting deliverables.
- Prepare meeting agendas, minutes, action logs, and follow-up reports, and track the implementation of agreed actions arising from governance and leadership meetings.
- Serve as the primary liaison between the CHRO’s Office and internal and external stakeholders, fostering effective communication and collaboration.
- Build and maintain strong professional relationships with executives, senior leaders, business partners, and key stakeholders across the organization.
- Draft, proofread, edit, and coordinate reports, presentations, speeches, communication materials, and executive correspondence.
- Prepare and coordinate weekly, monthly, quarterly, and annual Human Resource reports, dashboards, and executive updates.
- Monitor departmental projects, strategic initiatives, key milestones, risks, and deadlines, providing progress updates and escalating issues where required.
- Support the implementation, monitoring, and reporting of strategic, governance, risk, and compliance initiatives within the Human Resource Division.
- Assist with budgeting, procurement activities, expenditure monitoring, and related administrative processes within the division.
- Oversee office logistics, resource planning, and administrative coordination to ensure the efficient operation of the CHRO’s Office.
- Manage sensitive and confidential information with the highest level of integrity, discretion, and professionalism.
- Identify opportunities to improve operational efficiency, streamline administrative and governance processes, enhance reporting effectiveness, and strengthen the overall effectiveness of the CHRO’s Office.
Context :
- Dynamic and highly competitive telecommunication & ICT industry
- Multi regulated environment
- Environmental, social and governance prioritized
- Multi resourcing options, matrix, projectized and evolving new ways of working
- Regionalization structure implication
- Localization a key objective for business and government
- Multinational environment – HR Group best practices
- Unionized environment
- Performance driven environment
- Diverse cultural environment
- Partnerships
At MTN, we are a purpose and value-led organization and believe that understanding the needs and aspirations of our people is key to creating experiences that delight you at work, daily. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Education
- First Degree in Social Science, Psychology, Management, or a related field of study
Experience
- Minimum of 3 years’ relevant experience as a Personal Assistant to a C-Suite executive
Knowledge Competencies:
- Advanced Microsoft Office skills (including Microsoft Power suits and Co-pilot)
- Advanced Communication & Correspondence Management
- Knowledge of Meeting & Event Coordination Tools
- Data & Information Management
- Travel & Logistics Management
- Executive Support Systems & related tools
- Presentation & Document Preparation
- Reporting and Business writing
- Stakeholder Management
- Project Management
- Knowledge of standard office practices and procedures
Skills / physical competencies:
- Energy & Drive: Innovative, takes initiative, is results-oriented, develops self consistently, and demonstrates creativity and innovation
- Interpersonal Skills: Self-leadership, customer centricity, collaboration, coaching and development of others, teamwork, and cooperation
- Personal Skills: Trustworthy and ethical in all dealings
- Operating Skills: Ability to focus on priorities and plans and work collaboratively, effectively, and efficiently
- Organizational Positioning Skills: Strong written, reporting, verbal, and presentation communication skills, with commitment to the organization
- Global thinker with analytical thinking and problem-solving abilities
- Negotiation and influencing skills
Must live the MTN Values of
- Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion.
Must exhibit the MTN Vital Behaviors of
- Complete Candor, Complete Accountability, and Active Collaboration & Get it done.
General working conditions
- Anywhere/Anytime work
- Ability to manage self and others
- Personal accountability
How to Apply
- Applicants should indicate Ref number MTN-HR037-2026 as the email subject and ensure that CVs are saved in their names.
- Applicants should send their Curriculum Vitae by 3rd September 2026 to: [email protected].
- Values are the core of MTN’s Culture, our five values called “Live Y’ello” is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? (Limit 250 words).
- Only shortlisted applicants will be contacted.
