Overview
Qualia/Resware Admin Jobs in United States at IT Resources
Title: Qualia/Resware Admin
Company: IT Resources
Location: United States
Our client is looking to hire a Qualia Admin/Super User on a full-time salaried basis. This role is 100% remote in nature.
End client is not able to provide sponsorship now or in the future. Not open to 3rd party candidates.
Required Qualifications
- Minimum of 3 years of hands-on experience working with Qualia in a power user or administrative capacity within the title and escrow industry
- Strong technical aptitude with the ability to interpret data and design complex workflows
- Excellent written and verbal communication skills, with the ability to clearly explain system functionality and updates to both internal teams and external stakeholders
Key Responsibilities
- Administer, configure, and maintain cloud-based real estate closing software
- Act as a bridge between technology and operational teams by enhancing workflows and ensuring adherence to industry regulations
- Provide support and troubleshooting assistance to title and escrow professionals using the platform
Core Duties
- Serve as the central point of contact for both internal users and external clients regarding system-related inquiries
- Develop and maintain documentation, including process guides, runbooks, and training materials
- Configure workflows, transaction stages, and document templates to align with business processes and regulatory requirements
- Monitor and manage system integrations, identify platform limitations, and collaborate with stakeholders to resolve inefficiencies
- Oversee user access, role-based permissions, and security measures to safeguard sensitive financial and real estate data
