Overview
Remote Administrative Assistant – Construction Jobs in United States at Plowman Kitchen and Bath
Full-Time Remote Administrative Assistant – Plowman Kitchen & Bath
Remote | Monday – Friday, 8:00 AM – 4:00 PM EST
Plowman Kitchen & Bath is looking for a highly organized, tech-savvy Administrative Assistant to help streamline our growing business. This is a full-time remote position where you’ll play a key role in keeping projects, sales, and operations running smoothly. If you thrive in a dynamic environment, are proactive in solving problems, and enjoy keeping things structured, we’d love to hear from you!
What You’ll Be Doing:
Project & Operations Support
Assist the Design & Selection Coordinator (DSC) with completing material selection sheets and organizing files in the CRM and Google Drive.
Collect and organize job site photos from the DSC and field staff for project documentation and marketing.
Keep client records and job progress updated in project management systems.
Share weekly project summaries with customers, based on staff updates.
Track project milestones and deadlines in the production calendar/Gantt chart and adjust schedules as needed.
Take meeting notes and create action items for follow-up.
Maintain and update project files in Google Drive.
Track pending client approvals and selections to keep projects moving.
Ensure all required materials are ordered before project start dates.
Assist the Business Operations Manager (BOM) in organizing and obtaining documents from subcontractors, craftsmen, and the Field Operations Supervisor.
Sales, Marketing & Customer Support
Lead Intake & Qualification: Answer new customer inquiries via phone and email, enter leads into the CRM, run through pre-qualification questions, and schedule intake calls with a sales rep (Jess or Kelly).
Sales & Production Funnel Follow-Up: Track and assist in progressing leads through the sales pipeline.
Email Follow-Ups After Estimates: Be included in post-estimate emails to help maintain regular touchpoints and track the status of sales.
Customer Service Support: Respond to inquiries, provide project updates, and assist with customer communications.
Social Media Support: Create and schedule two weekly social media posts to keep engagement high.
Marketing Assistance: Help gather and organize content for marketing materials, blog posts, and email campaigns.
Supplier & Material Research: Find the best materials and suppliers for upcoming projects and ensure pricing/inventory updates.
Design Support: Assist the DSC with light design-related tasks as needed.
Business Operations & Continuous Improvement
KPI Tracking: Maintain and update key performance indicators (KPIs) to help assess business performance.
Payroll Support: Verify time cards with other employees for the BOM to process payroll accurately.
Continuous Improvement: Gather feedback from the team on ways to improve business operations and support management in implementing new processes.
General Administrative Support: Assist with additional tasks as assigned by management to improve efficiency and organization.
What We’re Looking For:
Highly organized & detail-oriented – You thrive on keeping things structured and efficient.
Tech-savvy – Comfortable with Google Drive, CRM systems, spreadsheets, and online tools.
Excellent communicator – Strong written and verbal skills to communicate with clients and team members.
Proactive problem-solver – You take initiative, identify issues, and figure out solutions.
Flexible & adaptable – You’re comfortable working in a dynamic environment where processes are still evolving.
Reliable & self-motivated – You can manage your tasks independently and meet deadlines.
Position Details:
Remote Position – Work from anywhere!
Full-Time: Monday–Friday, 8:00 AM – 4:00 PM EST
Hourly Pay: $15 per hour
Long-Term Growth Opportunity – Be a key player in our expanding business!
Local Candidates Preferred & Growth Opportunity
While this is a remote position, being local to the Philadelphia/Montgomery County, PA area is a plus. If local, the new hire will be expected to attend monthly team meetings in person to stay connected with the team and gain a deeper understanding of company operations.
Additionally, this position has the potential to transition from a contract role to a permanent hire within a few months, depending on performance and business needs. We are looking for someone who is eager to grow with us and take on more responsibilities as the role evolves!
Why You’ll Love This Job:
Remote flexibility – No commute, work from anywhere!
Diverse tasks – No two days are the same, keeping the work interesting!
Make an impact – Your role directly contributes to our company’s growth and efficiency.
Join a growing company – Be part of a team that values input and innovation!
How to Apply:If this sounds like a great fit, we’d love to hear from you! Send your resume & a short note about why you’re the perfect candidate . We can’t wait to meet our next organized, problem-solving rockstar!
Job Types: Full-time, Contract, Temp-to-hire
Pay: From $15.00 per hour
Expected hours: 40 per week
Schedule:
8 hour shift
Monday to Friday
Work Location: Remote
Title: Remote Administrative Assistant – Construction
Company: Plowman Kitchen and Bath
Location: United States
