Overview
Sales Back Office Executive/Manufacturing of Aerospace and Defence domain Jobs in Bangalore, Karnataka, India at Scope Metals Group
Position: Sales Back Office Executive (Manufacturing of Aerospace and Defence domain)
Title:
Sales Back Office Executive
Location:
Devanhalli Bangalore
Department:
Sales / Business Support
Reports To:
Sales Manager / VP Business Development
Job Summary:
The Sales Back Office Executive is responsible for providing administrative and operational support to the sales team to ensure smooth sales processes and
customer satisfaction
. This role involves handling order processing, customer
communication
, data entry, preparing quotes, coordinating with logistics, and maintaining records to support overall sales functions.
Key Responsibilities:
• Process customer orders, quotations, and invoices accurately and timely in the system (ERP/CRM).
• Support the sales team by preparing sales proposals, contracts, and related documentation.
• Communicate with customers regarding order status, deliveries, and other post-sales support queries.
• Coordinate with warehouse, logistics, and finance teams to ensure on-time deliveries and billing.
• Maintain and update customer records, sales reports, and inventory databases.
• Assist in the preparation of
sales performance
reports and presentations for management.
• Follow up with clients for payments, pending documents, or other necessary requirements.
• Handle administrative tasks such as scheduling meetings, filing, and responding to emails.
• Provide excellent internal and external customer service to ensure
client satisfaction
.
• Ensure compliance with company policies, procedures, and quality standards.
Requirements:
• Bachelor’s degree in Business Administration, Sales in the Aerospace and Defence industry.
• 3 to 5 years of experience in a similar back-office or sales coordination role.
• Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of ERP/CRM systems is a plus.
• Strong organizational and
multitasking
skills.
• Excellent
communication skills
(written and verbal).
•
Attention to detail
and accuracy.
• Ability to work independently and as part of a team.
Preferred Skills:
• Experience in the industrial, manufacturing of Aerospace and Defence.
• Knowledge of logistics and warehouse coordination.
Title: Sales Back Office Executive/Manufacturing of Aerospace and Defence domain
Company: Scope Metals Group
Location: Bangalore, Karnataka, India
Category: Sales (Sales Administrator), Administrative/Clerical (Sales Administrator)
