Overview
Service Administrator Jobs in Cumbernauld, Scotland, UK at ADECCO UK LTD
Job Description
Job Title:
Service Administrator
Location:
Cumbernauld Remuneration:
13.85 – 14.36 per hour (Dependant on Experience) Contract Details:
Temporary, 12-month contract, immediate start Responsibilities:
Act as the first point of contact with customers, promoting
quality customer service
and boosting business within our client’s branch location. Answer phone calls, gather fault information, and plan repair jobs. Develop and schedule repair plans, ensuring efficient and timely completion of work orders. Process timesheets and purchase order numbers. Assess customer needs and gather relevant information. Create basic work orders.
Provide regular updates to customers on the status of their jobs. Our client, a logistics company in the motor trade industry, is seeking a Service Administrator to join their team. They are looking for someone with warranty admin or service admin experience who can handle the varied responsibilities of this role. Key Skills and Requirements:
Slightly technical attitude, ideally with knowledge of the motor trade industry. Experience as a service advisor or in warranty administration. Ability to prioritise tasks and manage multiple responsibilities. Strong telephone manner and a focus on providing excellent customer service. Proficiency in Microsoft Office applications, including Outlook, Excel, and Teams. Familiarity with
document management
systems such as SharePoint and One Drive.
Experience with
Movex and SAP is a plus. This temporary position offers an hourly rate between 13.85 and 14.36, with a 12-month contract. The working pattern is full time. If you are a detail-oriented individual with excellent
communication
and organisational skills, and if you thrive in a
fast-paced
,
customer-focused
environment, our client would love to hear from you. Join their team as a Service Administrator and contribute to their mission of providing
quality customer service
and driving business growth.
To apply
for this position, please
submit your application
with a tailored cover letter outlining your relevant experience and qualifications.
Don’t miss out
on this
exciting
opportunity –
apply now
! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Title: Service Administrator
Company: ADECCO UK LTD
Location: Cumbernauld, Scotland, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Business Administration), Customer Service/HelpDesk (Office Administrator/ Coordinator, Admin Assistant)
