Overview
Service Delivery Associate – Payroll Jobs in Mauritius at Rivermate
Title: Service Delivery Associate – Payroll
Company: Rivermate
Location: Mauritius
Join Rivermate as a Service Delivery Associate!
- Remote from Mauritius
- 50,000.00 – 60,000.00 Rs/yr, total monthly compensation
- English proficiency is mandatory
- Manager: Priya Chinappen, Service Delivery Team Lead
Hightekers Group is the global parent company powering two market-leading brands and business models designed to make international employment and flexible work simple, practical, and human: Hightekers and Rivermate.
This specific position sits within Rivermate, the Employer of Record (EOR) business that enables companies to hire, employ, and pay talent in 180+ countries without establishing local entities. Built on 15+ years of experience, 38 owned entities, and a network of 150+ local partners, we combine deep knowledge of local regulations with direct access to in-house legal, tax, and HR experts, enabling growing teams to expand globally with confidence.
As a Service Delivery Associate, you’ll help deliver accurate, compliant payroll services for professionals working across borders, ensuring every consultant gets paid on time, every time.
This isn’t just payroll; it’s about building trust, delivering precision, and empowering people worldwide to work freely and confidently.
What You’ll Do
- Manage payroll cycles for employees hired under our EOR (Employer of Record) model.
- Collect, validate, and submit monthly inputs across multiple countries.
- Coordinate with external payroll vendors and internal teams (Finance, HR, Legal).
- Deliver payslips, reports, and invoices with accuracy and professionalism.
- Identify issues, escalate blockers, and improve delivery processes.
What You Bring
- +2-3 years in payroll operations, preferably in a multi-country, outsourced, or EOR environment.
- Strong understanding of monthly payroll cycles, reconciliations, and vendor coordination.
- Exposure to tax and labour compliance in countries like Spain, France, the UK, or the Netherlands is strongly valued.
- Ownership mindset, excellent attention to detail, and SOP improvements.
- Bachelor’s degree in Finance, Accounting, Business Administration, HR or a related field (or equivalent experience). Payroll or HR administration certifications are a plus.
- Google Workspace, Excel/Google Sheets, Payroll & HR Systems (such as ADP, A3, SAGE, Lucca, or similar platforms), Project and Documentation Management platforms.
- Fluent in English (written and spoken). Proficiency in French is a strong plus.
What We Offer
- Time Off & Public Holidays: Full coverage of legally designated annual paid leave and all official local public holidays in your country of employment to ensure proper rest and work-life balance*
- Workplace Flexibility: Work From Abroad arrangements allowing a flexible temporary work-from-abroad option (up to 20 office** days per calendar year).
- Continuous Learning & Upskilling: Dedicated learning platform and corporate financial budgets for professional learning.
- Employee Referral Bonus: Cash incentives awarded for successfully referring external talent to open roles within the group.
- Health Coverage: Protect your health with private corporate health insurance, automatically unlocked right after completing 1 year of service.
*For some roles supporting specific international markets, observed public holidays adjust to match your assigned geographical scope rather than your local contract location.
**For calculation purposes, ‘office days’ are defined using a standard 3-day in-office schedule. This 3-day baseline applies across all work models, including 4+1 hybrid schedules and fully remote arrangements.
Join Us!
Even if your experience doesn’t tick every box, we’d still love to hear from you. At Hightekers, we value mindset, potential, and alignment with our mission just as much as hard skills. If this sounds like your kind of challenge, let’s build the future of global work together!
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