Overview
Service Operation Officer Jobs in Singapore, Singapore at LG Electronics Singapore
Title: Service Operation Officer
Company: LG Electronics Singapore
Location: Singapore, Singapore
Job Summary :-
The Service Operation Officer supports daily service operational activities, including billing, collections, warranty validation, and data processing. This role ensures accurate financial handling of service transactions, timely collections, proper validation of claims, and well-maintained operational records to support smooth service operations.
Key Responsibilities
Collection
- Manage collections across all types of payment methods for both In-Home and Carry-in
- Send a daily summary report to Accounts Receivable (AR)
- Issue invoices and follow up on outstanding balances
- Process refunds and issue credit notes (CN)
- Prepare and send quotations to customers
- Perform monthly data entry in the GFVS system
- Maintain accurate and organized records
Validation & Claims
- Perform warranty validation for repair cases
- Validate vendor claims for accuracy
Others
- Submit invoices for payment processing or reimbursement
- Carry out other duties as assigned when required
Requirements & Qualifications
- Certificate of Diploma or in Business Administration, Accounting, Finance, Operations, or related field
- 1–3 years of experience in Service Operations, Billing, Collections, AR, or Operations Support (Fresh graduates with relevant experience are welcome)
- Basic understanding of service operations, invoicing, and collection processes
- Strong attention to detail with good organizational and record‑keeping skills
- Ability to communicate clearly with internal stakeholders, customers, and vendors
- Proficient in MS Excel and basic office applications
