Overview
Social Media, Content & Community Executive Jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Scandy’s.
Title: Social Media, Content & Community Executive
Company: Scandy’s.
Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Location: Kuala Lumpur, Malaysia (Hybrid/Flexible)
Employment Type: Full-Time, contract-based
About Scandy's
At Scandy's, we're on a mission to bring authentic Swedish Pick & Mix candy to Malaysia.
We're building more than a candy brand—we're creating an experience and a community people genuinely want to be part of.
We're looking for someone who's creative, organised, loves social media, understands internet culture, and enjoys connecting with people. This role combines content creation, community management, TikTok Shop, and social commerce to help grow our brand across every touchpoint.
What You'll Do
Social Media Management
· Plan, schedule and publish content across TikTok, Instagram and other platforms.
· Write engaging captions and copy aligned with Scandy's brand voice.
· Stay ahead of trends, memes and viral opportunities.
· Develop monthly content calendars.
· Monitor platform performance and optimise content strategy.
Community Management
· Manage comments, DMs and customer enquiries across all platforms.
· Build genuine relationships with our community.
· Encourage customer-generated content and conversations.
· Respond to reviews professionally and empathetically.
· Escalate customer issues when necessary.
· Help educate customers through engaging content when misconceptions arise.
Content Creation
· Brainstorm and pitch creative content ideas.
· Plan and execute content shoots.
· Capture behind-the-scenes footage and day-to-day brand moments.
· Edit short-form videos using CapCut or similar software.
· Work with creators and influencers on collaborations.
· Ensure content aligns with current trends while staying true to the Scandy's brand.
TikTok Shop & Social Commerce
· Manage TikTok Shop content, including product videos and showcase content.
· Optimise product listings, titles and descriptions.
· Create content that supports product launches, campaigns and promotions.
· Monitor TikTok Shop performance and identify opportunities to improve conversions.
· Stay updated on TikTok Shop features and best practices.
Paid Ads Support
· Assist in creating creatives for Meta and TikTok ads.
· Work with the marketing team to develop ad concepts.
· Refresh ad creatives regularly to combat creative fatigue.
· Monitor ad creative performance and recommend improvements.
· Organise and maintain a library of high-performing creatives.
Reporting & Insights
· Track content performance across platforms.
· Report on engagement, reach, conversions and community growth.
· Identify trends and customer insights.
· Recommend improvements based on data.
What We're Looking For
· Excellent written and spoken English, Malay is a bonus.
· 2-3 years of experience in similar or relevant fields.
· Strong understanding of TikTok, Instagram and social media trends.
· Comfortable editing short-form videos (CapCut, Premiere Pro or similar).
· Strong copywriting skills.
· Highly organised with excellent attention to detail.
· Able to manage multiple projects simultaneously.
· Creative thinker with strong storytelling skills.
· Comfortable working in a fast-paced startup environment.
· Passion for building communities and creating content that people actually want to watch.
· Possess own transport and willing to travel within Klang Valley.
Bonus Points If You Have
· Experience managing TikTok Shop.
· Experience creating high-performing TikTok or Reels content.
· Experience with Meta Ads or TikTok Ads.
· Photography or videography skills.
· Canva or Adobe Creative Suite experience.
· Experience working with influencers.
· Customer service or community management experience.
· E-commerce experience.
Start: July 2026
Apply to: [email protected] or via forms.gle/j9i7hnK6uvEtzbdS6
