Overview
Travel Consultant Jobs in Kuala Belait, Belait District, Brunei at Pan Bright Travel Service Sdn Bhd
Title: Travel Consultant
Company: Pan Bright Travel Service Sdn Bhd
Location: Kuala Belait, Belait District, Brunei
We are looking for a proactive Travel Consultant to join our on-site team. In this role, you will handle corporate and retail flight ticketing using Sabre GDS and modern Airline NDC portals, assist clients across multiple channels, and support daily travel operations. Fresh graduates in Tourism/Hospitality or candidates with basic GDS training are welcome to apply!
Responsibilities
- Corporate & Retail Ticketing: Create and manage flight bookings in Sabre GDS and direct airline NDC portals for corporate and individual clients.
- Multi-Channel Client Support: Professionally handle customer enquiries from walk-in guests, incoming phone calls, and online channels (email/chat).
- Booking Servicing: Issue tickets, process basic flight changes, reissues, and handle add-ons like baggage, seat selection, and hotel arrangements.
- Queue Monitoring: Check daily Sabre queues for schedule changes, ticket deadlines, and flight updates.
- Ad-Hoc Tasks: Assist team members with administrative duties, office tasks, and ad-hoc operational needs as assigned.
Qualifications
- GDS Basics: Fundamental knowledge or formal training in Sabre GDS (creating PNRs, checking fares).
- NDC Readiness: Eagerness to learn direct airline NDC booking websites and portals.
- Communication Skills: Excellent phone etiquette, clear email writing skills, and a friendly attitude for walk-in clients.
- Flexibility: A hands-on, positive mindset with the willingness to step in on ad-hoc tasks.
- Background: 0–2 years of experience in travel/hospitality, or a diploma/degree in Travel & Tourism.
Required Skills
SABRE, NDC, MS Office
ON SITE – BRUNEI DARUSSALAM
