Overview
Virtual Assistant Jobs in Indonesia at KaChick
Title: Virtual Assistant
Company: KaChick
Location: Indonesia
About KaChick
KaChick is a travel and photography experience platform that helps people capture and relive meaningful moments, while partnering with brands and organisations to create memorable experiences. We also support mission-driven and social impact partners with operations, marketing, and technology so they can scale their work more efficiently.
This role will be hired by KaChick and seconded full-time to support one of our social impact client partners, helping them run a volunteer platform that connects people with meaningful volunteering experiences.
Role Overview
KaChick is looking for a reliable and dedicated Virtual Assistant (Full-Time, Remote) to support the day-to-day operations of a social impact volunteer platform for one of our client partners. You will streamline volunteer activity bookings, keep internal systems organised, and act as a key liaison between corporate partners, NGOs, and the client’s internal team. This role is ideal for someone who is highly organised, detail-oriented, and passionate about social impact.
Key Responsibilities
1. Volunteer Activity Booking Management
- Manage the end-to-end volunteer activity booking process as the main point of contact between corporate partners, NGOs, and the client’s team.
- Support the Volunteer Activity Directory, including compiling FAQs and helping update the website and documents to streamline communication for future events.
2. Administrative Support
- Handle donation invoices, receipts, and related documentation.
- Support financial reconciliation by checking and matching invoices and receipts in the internal tracking system.
3. Volunteer Enquiry Management
- Respond to general volunteer enquiries, including questions about accounts, activities, and subscription updates.
4. Project Management
- Use project tracking tools (e.g. Notion) to keep the team updated on task progress, deadlines, and upcoming deliverables.
5. Programme & Partnership Support
- Provide support for tasks related to incentives, volunteer matching, and corporate partnership programmes.
- Help ensure smooth operations and an excellent experience for volunteers, partners, and NGOs.
Qualifications
- Exceptional written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Proven experience in project management, operations, or customer service.
- Ability to work independently, prioritise, and manage multiple tasks efficiently.
- Tech-savvy with proficiency in virtual communication tools.
- Familiarity with project tracking tools such as Notion (or willingness to learn quickly).
- Proactive, resourceful, and comfortable managing information across different systems.
What KaChick Offers
- Fully remote role with a flexible working environment.
- Opportunity to contribute directly to a meaningful social impact mission through our client partner.
- Exposure to NGOs, social impact projects, and corporate partners across different sectors.
- A supportive, mission-driven team that values ownership, learning, and initiative.
