Virtual Assistant Jobs in Philippines at HIPPO VA

Title: Virtual Assistant

Company: HIPPO VA

Location: Philippines

Rate: PHP 18,000 – PHP 23,000/monthly

Key Responsibilities

Receive incoming work orders via email, enter job details into ServiceM8 — including reference numbers, tenant details, owner billing information, and job descriptions
Schedule jobs, send SMS booking confirmations and reminders using ServiceM8 templates, and follow up with tenants who haven't responded by SMS and phone
Optimise the daily job schedule by suburb to reduce technician travel time, while keeping strict due dates intact
Process post-job invoicing: convert accepted Xero quotes to invoices for installation jobs; generate and sync invoices from ServiceM8 for standard jobs
Reconcile three accounts in Xero and manage overdue payment follow-ups
Send templated email acknowledgements for incoming work orders; escalate urgent or sensitive emails via Telegram
Track and maintain a live follow-up list for unconfirmed bookings and outstanding quotes

Must-Have Qualifications

Before you apply, confirm

You have hands-on experience with a job management platform (ServiceM8, Tradify, AroFlo, or similar) and are confident working within structured workflow templates
You are highly organised with a methodical approach — you don't skip steps, and you maintain running lists when managing multiple open items simultaneously
You are available Monday to Friday, 10am–2pm Australian Central Standard Time (Northern Territory), and can commit to this window consistently
You are confident calling contacts directly, following up persistently, and maintaining a professional, polite tone throughout
You have experience with Xero or another cloud-based accounting platform for reconciliation or invoicing tasks
You have a reliable internet connection, a quiet working environment, and your own equipment

Nice-to-Have Skills

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