Overview
Ward Administrator Jobs in Chichester, England, United Kingdom at University Hospitals Sussex NHS Foundation Trust
Title: Ward Administrator
Company: University Hospitals Sussex NHS Foundation Trust
Location: Chichester, England, United Kingdom
Responsible for ensuring the administrative and clerical work related to patient care
are competently managed. To provide and effecting day-to-day clerical support to
facilitate the smooth running of the ward alongside the ward manager and senior
colleagues. This job role covers clerical duties meeting and greeting staff, patients
and visitors answering the telephone and dealing with all enquiries.
Ensure that all paper and computer stored data surrounding a patient episode is
completed accurately and promptly. Input, update and monitor patient confidential
information on Careflow alongside other Trust systems.
To deal efficiently and in professional manner enquires from both patients and staff
internally and externally.
When admitting patients, the following details must be checked and updated –
Title, Sex, First Name, Surname, Marital Status, Date of Birth, Religion, Ethnic
Group, GP Name, Practice name, GP applies, Address, Postcode, Next of Kin and
all telephone contact numbers.
- Ensure all patient discharge information is correctly filled out by nursing and
medical staff and where appropriate send to GP, Secretary, anti-coagulation
department and file copy in case notes.
- Open all incoming post unless marked to a specified member of staff. Process and
pass to appropriate members of nursing team.
- Be responsible for ensuring all the relevant correspondence is located.
- Answer telephone enquiries following departmental protocol, both internal and
external, from other members of staff, departments, patients/relatives and other
hospitals, referring them to the supervisory staff member when necessary.
- When elective patients arrive on the ward check correspondence, amending any
details on the Careflow. Add their details to ward admission book specifying date
of admission, consultant, and GP. Also ensuring that admission and discharge time
are recorded.
- Booking of post inpatient follow up appointments – patients leaving with follow-up
appointment in their hand Send follow up requests to relevant department/team.
Mark in file to record that the request has been made.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
For further details / informal visits contact: Name: Zoe Willard Job title: AAU Directorate Support & Admin Manager Email address: [email protected] Telephone number: 07766368531
Ellie Gillespie
Service Manager
07766368531
