Overview
Front Desk Guest Service Associate Jobs in Pleasanton, CA at European Wax Center
This is a Sales Job. Selling is an essential function of this job. Previous experience with spa package sales, fitness membership sales, mobile phone sales, and cosmetic sales is highly preferred.
Base pay is $16.50, with bonuses ranging from $18-27/per hr
Open availability and full-time (five days) are preferred.
Morning shift is 7:30 am -2 pm
Evening Shift is 2pm – 8:30 pm
Saturday and Sunday 7:30 am – 4:15 pm
We are looking for a few Guest Service Associates to join our growing team to deliver exceptional, personalized services to our guests. To be successful in this role, you must be customer service-oriented, sales driven, enjoy working with people, and love to have fun when you come to work!
Join our fantastic culture with unlimited potential to grow in a rewarding industry!
We are a family-run business and value work-life balance; we provide excellent pay and benefits, great working culture, and advancement opportunities with our multi-unit network!
Role
The role of a Guest Service Associate (GSA) is to represent European Wax Center professionally and consistently while upholding the company’s core values. The Guest Service Associate is the first and last impression of the guest’s entire experience, so it is important always to maintain a cheerful and positive attitude. Please note that this is a sales position.
Duties and Responsibilities:
Responsible for selling wax passes.
Responsible for all opening and closing procedures of the center.
Responsible for managing the Reservation Book, guest requests, and associate availability.
Responsible for maintaining the front of the center, including, but not limited to, restocking product shelves and refilling brochures and card holders.
Responsible for maintaining and exceeding center and individual goals.
Responsible for center cleanliness
Knowledge and Skill Requirements:
Open availability to work opening, closing, and weekend shifts.
Prior Sales experience and ability to interact and sell to guests.
Ability to use and operate software-based point of sale system.
A positive, friendly, upbeat, and personable demeanor.
An ability to work independently with limited supervision.
A professional appearance at all times.
Benefits/Compensation:
$200 Employer contribution toward Medical Insurance
401(k) Retirement program with employer match with a 4% match
Team outings, Incentives, A positive, family-oriented culture
Discounts on Products and Services
Performance-based Bonuses
Paid sick time (40 hours a year) and Vacation hours (40 hours a year).
We Train you!
Base pay of $16.50
Bonuses earned average about $400-1500 per month.
Benefits
401(k)
Employee discount
Health insurance
Paid time off
Shift:
Evening shift
Morning shift
Swing Shift
Work Location: In person
Job Types: Full-time, Part-time
Pay: $16.50 – $17.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
Application Question(s):
Have you worked in any sales jobs before this? If yes, what were the sales for, and how long were you in a sales role?
Do you have open availability, including weekends?
Experience:
Retail sales: 1 year (Required)
Customer service: 1 year (Required)
Ability to Commute:
Pleasanton, CA 94588 (Required)
Work Location: In person
Title: Front Desk Guest Service Associate
Company: European Wax Center
Location: Pleasanton, CA
Category:
