Overview
Operations Associate Jobs in United States at Health 360x
Title: Operations Associate
Company: Health 360x
Location: United States
About Accuhealth Technologies
Accuhealth Technologies, Inc. operates the Health 360x Site Network, a Site Management Organization (SMO) specializing in cardiovascular, cardiometabolic, and kidney disease clinical trials. We work with leading sponsors to identify, qualify, and support high-performing research sites — with a focus on diversity, equity, and access in clinical research. We are a fast-growing, mission-driven organization in active build-out, and every member of our team plays a direct role in shaping how we operate.
The Role
We are looking for an organized, detail-oriented Operations Associate to join our team on a part-time contract basis. This is a remote, independent contractor role reporting directly to the Operations Lead. You will be the operational backbone of the Health 360x Site Network — keeping action items moving, supporting meeting management, tracking sponsor and site relationships, and ensuring nothing falls through the cracks across our active workstreams.
This role is ideal for someone with a background in clinical research who is equally comfortable with project management, digital tools, and cross-functional communication. You will work closely with the Operations Lead and the clinical operations team across active studies including cardiovascular and cardiometabolic trials.
Key Responsibilities
Operations & Project Management
• Maintain accurate and current records across all operational workstreams — studies, sites, contacts, documents, sponsors, partners, and vendors
• Manage the full lifecycle of action items: create, update, follow up, and close out across all active workstreams
• Monitor the operations group inbox daily, triage correspondence, and ensure timely follow-through
• Maintain organized records and files across shared platforms and cloud document management systems
Meeting Management
• Prepare agendas for all team meetings and distribute to attendees in advance
• Ensure meetings are recorded with full video and transcript (not AI companion tools)
• Take detailed notes and capture all action items with responsible party and deadline during meetings
• Produce structured Notes Recaps within 24 hours of each meeting and distribute to all attendees
• Save all meeting materials — transcript, annotated agenda, and Notes Recap — to shared document management systems
Sponsor, Site, Partner & Vendor Coordination
• Track and log correspondence with sponsors, sites, partners, and vendors across operational tracking systems
• Monitor open correspondence and follow up within 48 hours on items that have not been actioned
• Triage inbound sponsor and site inquiries and escalate to the Operations Lead prior to any response
• Support the clinical operations team by forwarding relevant clinical correspondence and logging related action items
Required Qualifications
• 2+ years of experience in clinical research — at a research site, CRO, SMO, or sponsor organization
• Demonstrated project management experience — ability to manage multiple workstreams, track deliverables, and keep stakeholders informed
• Strong written and verbal communication skills — you will interact with sponsor contacts, site staff, and internal leadership
• Proficiency with digital tools — comfort navigating web-based platforms, shared inboxes, cloud document management (e.g., Dropbox, Google Drive, SharePoint), and project tracking tools (e.g., Asana, Monday.com, Notion, Smartsheet)
• High attention to detail — nothing should slip through because of a missed email or an outdated action item
• Ability to work independently in a remote, fast-moving environment with minimal supervision
Preferred Qualifications
• Experience working within an SMO or multi-site clinical trial environment
• Experience with clinical research software a plus — examples include EDC platforms (Medidata Rave, REDCap, Veeva Vault), CTMS, eSource tools, IRB portals, or eRegulatory systems
• Experience using AI tools (e.g., Claude, ChatGPT) for drafting, summarizing, or operational workflows
• Background in cardiovascular, cardiometabolic, or kidney disease research
• CRC, CCRC, CCRP, or PMP certification a plus
Engagement Type
Independent Contractor
Hours
Up to 20 hours per week
Rate
$25.00 per hour
Schedule
Flexible — must be available for scheduled team meetings (Eastern Time)
Location
Fully remote
Start Date
Immediate / As soon as available
How to Apply
- Apply online at health360x.lovable.app/work-with-us. Please be prepared to share your resume and a brief overview of your clinical research background and project management experience. Applications without relevant clinical research experience will not be considered.
